Compassionate and capable

During the most stressful and difficult time of my life, it was Robert Hoey and his staff at Funeral Support Services that got me through it. While visiting Japan, my mother suffered and survived two strokes and was hospitalized for six months there. As if this weren’t enough, there were medical bills in Japanese, visitation restrictions due to Covid, and language barriers that kept me from being able to make medical decisions or get updates on her condition. I felt powerless and lost as I came to realize she would eventually pass away in Japan, on the other side of the world from us. Robert helped us to gain control of the situation so that we could make important decisions about her care and her eventual passing. Throughout it all, he could see around corners and had solutions for any problem that arose. He navigated the complexities of repatriation, which allowed us to finally see our beautiful mother at the end of her harrowing journey and come to terms with all that had happened. Robert is compassionate, focused on the family, and is the river of calm you want by your side under the toughest of circumstances. I couldn’t be more grateful for him and his incredible team.

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